Glasgow Enquiries

We continue to receive lots of enquiries about the Glasgow letters - that have been going out to clients over recent weeks.

A system has been put in place to try and address these issues - so people can either write in to the following address:

Stefan Cross Solicitors Limited
Buddle House
Buddle Road
Newcastle-Upon-Tyne
NE4 8AW

Alternatively, you can e-mail any queries to: karl@stefancross.co.uk

Whatever query you might have - please remember to include the following details, as this will allow us to identify individuals properly:

1 Name
2 Job Title
3 Address
4 Post code
5 Contact phone number
6 National Insurance number

It will help greatly if people do not telephone the office for an 'update' - as this simply diverts resources away from the main task in hand.

A meeting has already taken place with Glasgow City Council to resolve some of these issues - and progress is being made - as soon as there is anything specific to report we will be in touch with the individuals concerned.

But the process is not going to be resolved in a matter of days - we are doing everything we can to get answers as quickly as possible - but the reality is that for many people things will not be finalised until the New Year.

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